Support

We usually reply within 24 hours.

Get help

The fastest way to reach us is our Telegram bot — it's also where you get your free VPN key.

Prefer email? Write to support@jazzbrowser.su with a short description of the issue and the device you're using.

Common topics

Getting your free VPN key

Open @jazzbrowser_bot and follow the prompts to receive your access key. It's free — no payment, no card, no personal details required.

Turning on the VPN

In JazzBrowser, open the VPN screen, paste your access key, choose a location, and connect. If the key doesn't take, make sure you copied all of it and that you're online, then tap Refresh.

Browsing privately

You're anonymous from the first tap — no account needed. Your history, tabs, and bookmarks stay on your device. You can clear them anytime in the app's settings.

A site won't load, or the connection drops

Try another VPN location, toggle the connection off and on, or reopen the app. Some networks block VPN traffic — switching between Wi-Fi and mobile data often helps.

Is it really free?

Yes. The browser and the VPN are free, with no subscriptions and no in-app purchases.